Politique d’expédition
Shipping Policy — Florina's Art
Thank you for shopping with Florina's Art. Please read our shipping and return terms carefully.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation once your order has been shipped.
Shipping
We ship to the address provided at checkout. Delivery times may vary depending on your location and the shipping carrier. Please ensure that your shipping details are correct — Florina's Art is not responsible for delays caused by incorrect information.
Shipping costs and estimated delivery times are displayed during checkout.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery.
Include:
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Your order number
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Photos of the damaged item
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Photos of the packaging
Once verified, we will offer a replacement or refund.
Returns & Refunds
We do not accept returns or offer refunds if a customer changes their mind after purchase.
Returns or refunds are only available if the item was damaged upon arrival and properly reported according to the conditions above.
Contact
For any shipping or damage-related inquiries, please contact us at:
floarts@icloud.com
By placing an order with Florina's Art, you agree to this Shipping Policy.